your information, respected.
How Pilates Dynamics collects, uses and protects your personal information, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Who we are
Pilates Dynamics Studio (Pty) Ltd and Pilates Dynamics Academy (Pty) Ltd (“Pilates Dynamics”, “we”, “us”) operate the Pilates studio and teacher-training academy at c/o Stonemill Office Park, Unit G08, Kiepersol House, 300 Acacia Road, Darrenwood, 2195. We are the responsible party for the personal information described here.
Information Officer: [Name, Director] · info@pilatesdynamics.co.za · 011 792 5459.
What we collect
- Enquiries and forms: your name, email, phone number and message when you contact us, request the course info pack, apply for a job or join our newsletter.
- Clients and students: booking, subscription and payment details, and health, injury or pregnancy information you choose to share so we can teach you safely.
- Website use: basic technical information such as your IP address and, if you arrived from an ad or campaign link, the campaign source. We record when and how you gave consent.
Why we use it
- To answer your enquiry, send you what you asked for (such as the course info pack) and manage your bookings, subscription or course.
- To teach you safely, taking any injuries, conditions or pregnancy into account.
- To send studio news and offers, only if you opted in. You can unsubscribe at any time.
- To meet our legal, accounting and accreditation obligations.
We only collect what we need, and we never sell your information.
Health information
Information about your health is special personal information under POPIA. We only process it with your consent, only to plan and teach your sessions safely, and we share it only with the instructors who teach you.
Who we share it with
We use trusted service providers (operators) to run our business, for example for website hosting, email delivery, our client database and payments. They may only use your information on our instructions and must keep it secure. Some providers may store information outside South Africa; where they do, we make sure it is protected to the standard POPIA requires. We disclose information to authorities only where the law requires it.
How long we keep it
We keep your information only as long as we need it for the purposes above, or as long as the law requires (for example, financial and accreditation records). Enquiries that don’t lead to a booking or course are deleted after a reasonable period.
Keeping it safe
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections, access controls and limiting who can see it. If a security compromise affects you, we will let you and the Information Regulator know as POPIA requires.
Cookies and fonts
This website doesn’t use advertising cookies. It loads fonts from Google Fonts, which means your browser connects to Google’s servers. If we add analytics in future, we will update this policy.
Your rights
You may ask to see the personal information we hold about you, ask us to correct or delete it, object to us using it, or withdraw your consent (including for marketing) at any time. Email info@pilatesdynamics.co.za. If you’re unhappy with how we handle your information, you can complain to the Information Regulator of South Africa (inforegulator.org.za).
Changes
We may update this policy from time to time. The latest version is always on this page.
Last updated: [date]